I am a librarian, educator, and artist. As head of art and design research libraries for over thirteen years, I have built core collections, special collections, and services that support the research needs of students, faculty, and curatorial staff. I envision art libraries as dynamic centers for research and learning in art history and art practice. My current art-related research focuses on the management and preservation of visual artists’ studio archives. As an artist, I have worked in a variety of media, namely paper-based media (printmaking and drawing) and ceramics.
Master of Library & Information Science (MLIS), 2000
University of Texas at Austin, Austin, TX
Bachelor of Fine Arts (BFA), 1994
Purchase College (SUNY), Purchase, NY
ARL Research Library Leadership Fellow (RLLF), January 2011- October 2012
An executive leadership program designed and sponsored by ARL member libraries that offers an opportunity for development of future senior-level leaders in large research libraries.
PROFESSIONAL & TEACHING EXPERIENCE
Joseph Curtis Sloane Art Library
Department Head, Librarian rank
University of North Carolina at Chapel Hill
May 2008 – present
- Oversee the daily operations of the Sloane Art library and serve as the primary library liaison to the Art Department and the Ackland Art Museum. Manage and develop Sloane Art Library services and spaces to support and inspire learning and research.
- Develop a collection of nearly 110,00 volumes. Manage all aspects of the Sloane Art Library’s state, gift, and endowment collections budgets in-line with curricular and research needs. Develop a growing collection of rare and unique materials, including over 1,000 artists’ books and self-published photography books, as well as art-related web archives in Archive-It.
- Supervise, train, and mentor a staff that delivers reference, instruction, research, and access services to a diverse group of users, from community users, to students, faculty, and curatorial staff. Directly supervise one FTE Sloane Art Library Assistant, two graduate student assistants, and indirectly supervise ten or more undergraduate student assistants.
- Support and facilitate teaching, learning, and research by developing and delivering public services for users of the Sloane Art Library. Design and deliver course-based and interactive instruction sessions and assignments that take advantage of available instructional technology. Train and mentor graduate student assistants in undergraduate library instruction.
- Collaborate with University Library Development staff and Art Department faculty to engage students, faculty, donors, and the general the public in Sloane Art Library collections, through a regular program of events and the active use of social media.
Library Assessment Coordinator
University of North Carolina at Chapel Hill
October 2011 – December 2014 (interim role)
- Reported to the Deputy Director for the University Library and worked with the library’s Administrative Council to set strategically-aligned assessment goals for the library, including the deployment of campus-wide student and faculty surveys.
- Led a library-wide assessment program focused on improving library services, spaces, and collections. Worked with library staff to develop assessment plans, including defining attainable assessment goals, identifying appropriate methods and tools, and creating realistic schedules.
- With Assessment Team members, provided consultation and point-of-need training for qualitative assessment, quantitative assessment, and participatory design initiatives, including the design and delivery of surveys and focus groups, data collection, analysis, and reporting.
- Provided support to over twenty library assessment projects, including: assessment in support of planning for a new Research Hub, the evaluation of pilot Omeka services to support digital humanities projects, the evaluation of services and spaces in Wilson Library Special Collections, post-project evaluation for the TRLN Context, Content, Capacity initiative, and an evaluation of University Archives and Records Management (UARMS) campus-wide services.
- Led a multi-department team in the evaluation and streamlining of University Library public services statistics. Formed a LibAnalytics implementation team.
- Supervised one SPA staff member (10 hours/week) and one graduate student TRA (15 hours/week) for library assessment.
Adjunct Professor of Practice, School of Information and Library Science
University of North Carolina at Chapel Hill
Co-taught INLS749 Art and Visual Information Management with Dr. J.J. Bauer (Spring 2014, 2012, 2010)
- Co-taught INLS749 Art and Visual Information Management with Dr. J.J. Bauer (Spring 2014, 2012, 2010)
- Faculty Advisor, Art and Museum Library and Information Student Society (AMLISS) (2010-present)
- Master’s Paper Thesis Advisor for Kristin Good (fall 2011) Artists’ Archives: Institutional Contexts, Problems, and Solutions
Art & Architecture Library
Department Head, Assistant Professor with Continued Appointment
July 2001 – May 2008
- Oversaw all aspects of a 70,000 volume branch library and visual resources collection directly serving accredited and nationally recognized undergraduate and graduate programs in the College of Architecture and Urban Planning (CAUS), which included the departments of art and art history, architecture, building construction, industrial design, landscape architecture, public administration and policy, and urban planning.
- Directly supervised two FTE Library Assistants and one FTE Visual Resources Curator (MLIS).
- Oversaw and delivered reference, research, and access services in the Art & Architecture Library.
- Taught all course-related instruction sessions for courses in CAUS departments.
- Planned and oversaw two library renovations, including the move and complete renovation of a 3,500 square foot library. Coordinated library staff from the main library and the Art & Architecture Library, CAUS administrators and faculty, University Architect’s Office staff, University Facilities staff, and private contractors.
- Supervised the transition of the Library’s Visual Resources Collection from an analog (slide) collection to a fully digital operation. Worked closely with the Library’s Visual Resources Curator and library staff from across the library to select, deploy, and market the Luna Insight system and collections to faculty and students.
Evening Supervisor – Life Science Library, The University of Texas at Austin (1/01 – 6/01)
Library Assistant – Monographic Acquisitions Department, The University of Texas at Austin (7/99 – 1/00)
Reference Assistant – American Craft Council Research Library (6/98 – 6/99)
Library Assistant, Serials Department – The Metropolitan Museum of Art, Thomas J. Watson Research Library (6/97 – 6/98)
AWARDS, GRANTS and DISTINCTIONS
IMLS Laura Bush 21st Century Librarian Grant (2014), Principal Investigator
Andrew W. Mellon Foundation Planning Grant (2013), Co-Principal Investigator
Artist Support Partners Grant, Joan Mitchell Foundation (2012), Principal Investigator
H.W. Wilson Foundation Research Award (ARLIS/NA), 2012
ARL Research Library Leadership Fellow (RLLF), 2011-2012
UNC Chapel Hill – University Research Council, Small Grant, 2009
Virginia Tech – Office of International Affairs (OIA) and the Office of International Research, Education, and Development (OIRED) Mini Grant (2005)
ARLIS/NA Conference Attendance Award, 2004
ARLIS/NA Internship Award, Art Libraries Society of North America (ARLIS/NA), 2001
SCHOLARSHIP – PUBLICATIONS & PRESENTATIONS (SELECTED)
Journal & Grant Reviews
Peer review editor, Art Documentation: Bulletin of the Art Libraries Society of North America, 2009-2013.
Reviewer, Institute for Museum and Library Services, 2014.
Reviewer, National Endowment for the Humanities, 2014.
Kirchner, Joy, Jose Diaz, Geneva Henry, Susan Fliss, John Culshaw, Heather Gendron, Jon E. Cawthorne. “The Center of Excellence Model for Information Services,” CLIR Publication No.163, February 2015. http://www.clir.org/pubs/reports
Gendron, Heather and Eva Sclippa. “Where Visual and Information Literacies Meet: Redesigning Research Skills Teaching and Assessment for Large Art History Survey Courses,” Art Documentation: Bulletin of the Art Libraries Society of North America, Fall 2014.
Gendron, Heather. “Put the Pieces Together and You Get the Perfect Academic Librarian…or Do You? What Competency Standards Tell Us about Academic Librarianship in the 21st Century,” in The Expert Library: Staffing, Sustaining, and Advancing the Academic Library in the 21st Century, edited by Scott Walter and Karen Williams. Association of College and Research Libraries, 2010.
Gendron, Heather. “Don’t Fence me in! Reconsidering the Role of the Librarian in a Global Age of Art and Design Research”, Art Libraries Journal, v.34:2, 2009: 26-30.
Gendron, Heather. “Landscape Architecture” entry in Magazines for Libraries, New York: Bowker, 17th edition (revised), 2008 and 15th edition, 2006.
Gendron, Heather. Review of The Life & the Work: Art and Biography, edited by Charles G. Salas, ARLIS/NA Reviews, 2008.
Gendron (Ball), Heather. “Library Support for Study Abroad and Distance Education Programs”, Association of the Collegiate Schools of Architecture (ACSA) News, with Janine Henri, v.36:5, 2007: 44.
Gendron (Ball), Heather, Bella Karr Gerlich, Tula Giannini, Paul Glassman, B. J. Irvine, Amy Lucker, Joan Stahl, Mary Wassermann. Core Competencies and Core Curricula for the Art Library and Visual Resources Professions, Editor and co-author. ARLIS/NA Occasional Paper, 2006.
Gendron (Ball), Heather and Mitzi Vernon. “What’s in Your Toolbox? Rethinking User-Centered Research,” Eastman IDSA National Education Symposium Proceedings, 2006: 9-16.
Gendron (Ball), Heather and Juliet Crichton. “Luna Insight: Digital Image Collections Made Easy”, Off-the-Shelf, Issue 6, May 2005: 1, 5.
Gendron (Ball), Heather and Brian Shelburne. “Study Collections of Architectural Drawings,” Art Documentation: Bulletin of the Art Libraries Society of North America, Fall 2004, Vol. 23:2, 21-26.
Gendron (Ball), Heather. “Everywhere You Look,” review of Toothpicks & Logos: Design in Everyday Life by John Heskett, Art Documentation: Bulletin of the Art Libraries Society of North America, 22:1, 2003: 57.
Gendron (Ball), Heather and Kay Edge. International Archive of Women in Architecture Newsletter, Blacksburg, VA: International Archive of Women in Architecture, University Libraries Special Collections Dept., Virginia Polytechnic Institute and State University, no.15 (fall 2003) and no. 14 (fall 2002).
Anderson-Staley, Keliy, Deirdre Donohue, Jon Evans, Heather Gendron, Melanie McWhorter, and Tony White, Art Libraries Society of North America (ARLIS/NA) Annual Conference, March 23, 2015, Ft. Worth, TX. [co-moderator]
Bratton, Lyndsay, Heather Gendron, Lindsay King, and Susette Newberry. “Doing Digital Art History: Redefining Art Librarianship.” Art Libraries Society of North America (ARLIS/NA) Annual Conference, March 21, 2015, Ft. Worth, TX. [moderator]
Gendron, Heather and Alisa Rod. “A Mixed-Methods Approach to Questionnaire Development: Understanding Students’ Interpretations of Library Survey Questions.” Library Assessment Conference 2014. August 2014. [refereed paper]
Ackermann, Eric, Elizabeth Edwards, Heather Gendron, and Lisa Janicke Hinchliffe. “Don’t Just Collect the Data! Closing the Loop with User Surveys.” Library Assessment Conference, August 2014, Seattle, WA. [invited panelist]
Asher, Andrew, Heather Gendron, and Roger Schonfeld. “The Ithaka S+R Local Surveys of Students and Faculty across Different Institutional Contexts.” Library Assessment Conference, August 2014, Seattle, WA. [invited panelist]
Gendron, Heather and Carol Hunter. “Strategic Directions Along an Assessment Continuum. “ TRLN Annual Meeting, July 23, 2014, Chapel Hill, NC.
Gendron, Heather, Anne Gilliland, and Jill Sexton. “Art Unbound: A Cross-Departmental Collaboration to Develop Policies and Procedures for the Self-Submission of Born-Digital MFA Art Theses in the Carolina Digital Repository.” Art Libraries Society of North America (ARLIS/NA) Annual Conference Poster Session, May 3, 2014, Washington, D.C.
Gendron, Heather, Sandra Brooke, Matthew Long, and Roger Schonfeld. “Supporting the Changing Practices of Art Historians.” Art Libraries Society of North America (ARLIS/NA) Annual Conference, May 2, 2014, Washington, D.C. [invited panelist]
Diaz, José, Susan Fliss, Heather Gendron, Geneva Henry, and Joy Kirchner. “An Exploration of the ‘Center of Excellence’ Model for Information Services.” Coalition for Networked Information (CNI) Spring Membership Meeting, April 1, 2014, St. Louis, MO.
Beaudoin, Joan and Heather Gendron. “Artists’ Studio Archives: an exploration of personal archiving, preservation, and legacy.” Emerging Issues in E-Science Webinar, 2014 E-Science Institute, March 20, 2014. [invited speaker]
Eckardt, Caroline and Heather Gendron. “Being in Two Places at Once: Meeting Increased Faculty Research Instruction Requests by Leveraging Sakai Tools for both Online and On-Campus Courses.” LAUNC-CH Annual Conference, March 10, 2014, Chapel Hill, NC.
Brinkman, Stacy, Heather Gendron, and Emilee Matthews. “Taking it to the Next Level: Professional Development for Mid-career Art Librarians.” ARLIS/NA Webinar, January 17, 2014. [invited speaker]
Bauer, J.J. and Heather Gendron. “ASERL Member’s Experiences with Shared Shelf.” Association of Southeastern Research Libraries (ASERL) Webinar, March 7, 2013. [invited speaker] http://vimeo.com/61353499
Gendron, Heather. “Passionate About History and the Making of History: In Situ Dialogues with Artists and their Assistants about Studio Archive.” Personal Digital Archiving Conference, February 21-22, 2013, College Park, MD.
Gendron, Heather. “All Together Now! Designing and Implementing a Review Process and Services for Library Assessment Projects.” ARL Library Assessment Conference Poster Session, October 29th, 2012, Charlottesville, VA. http://www.flickr.com/photos/58802028@N02/8272874010/
Gendron, Heather and Eumie Imm-Stroukoff. “Studio Archives: Voices of Living Artists, Their Assistants, and Archivists.” Artists’ Records in the Archives Symposium, Archivists Round Table of Metropolitan New York, October 11-12, 2011, New York, NY. [refereed paper] http://www.nycarchivists.org/proceedings
Gendron, Heather and Madeline Veitch. “Cycles of Learning: Innovation through Assessment.” LAUNC-CH Research Forum Poster Session, May 10th, 2011, Chapel Hill, NC.
Bauer, J.J., Rebecca Frank [moderator], Heather Gendron, Amy Lucker, Ken Soehner, and Tony White. “Paving the Way for an Uncertain Future: Teaching Art Information Management in the 21st Century.” VRA + ARLIS/NA Annual Conference, March 27, 2011, Minneapolis, MN. [panel organizer and member]
Gendron, Heather. “Fireworks, Fire Flowers, Gunpowder Drawings and Explosion Events: A View Into the Archive of Living Artist Cai Guo-Qiang.” Art Libraries Society of North America (ARLIS/NA) Annual Conference, April 24, 2010, Boston, MA.
Gendron, Heather and Winifred Metz. “Teaching with Visual Media in the Classroom.” UNC Center for Faculty Excellence Workshop (fall 2009, spring 2010, fall 2010, spring 2011), Chapel Hill, NC.
Bauer, J.J. and Heather Gendron. “Tools for Creating and Managing Your Own Digital Image Teaching Collection.” UNC Center for Faculty Excellence Workshop (fall 2010), Chapel Hill, NC.
Gendron, Heather. “Don’t Fence Me In! Reconsidering the Role of the Librarian in a Global Age of Art and Design Research.” Art Libraries Section of the International Federation of Library Associations (IFLA), World Library and Information Congress, August 10, 2008, Québec City, Canada.
Gendron (Ball), Heather. “We Have E-Journals Too!” Art Libraries Society of North America (ARLIS/NA) Annual Conference Poster Session, May 2, 2008, Denver, CO.
Carter, Sarah (presenting on my behalf) and Heather (Ball) Gendron. “Integrating Theory into Practice.” Art Libraries Society of North America (ARLIS/NA) Annual Conference, April 27, 2007, Atlanta, GA.
Sara Harrington, Heather (Ball) Gendron, and Angelica Moyes. “Core Competencies for Art Information Professionals: Revisions, Applications and Future Directions.” Art Libraries Society of North America (ARLIS/NA) Annual Conference Poster Session, April 29, 2007, Atlanta, GA.
Gendron (Ball), Heather. “Collaborating to Connect: Students and Faculty Connecting to Library Resources from Abroad.” Association of Collegiate Schools of Architecture (ACSA) 94th Annual Meeting and Association of Architecture School Librarians (AASL) 28th Annual Meeting. March 31, 2006, Salt Lake City, UT.
Gendron (Ball), Heather and Mitzi Vernon. “What’s in Your Toolbox? Rethinking User-Centered Research, presented with Industrial Design.” Industrial Designers Society of America (IDSA) National Conference and Education Symposium, September 19, 2006, Austin, TX.
Gendron (Ball), Heather. “Finding Your ‘Inner Ham’ and Other Tales of Academic Librarianship.” Art Libraries Society of North America (ARLIS/NA) Annual Conference, April 5, 2005, Houston, TX.
Gendron (Ball), Heather. “Establishing Core Competencies in Art Library and Visual Resources Professions.” Art Libraries Society of North America (ARLIS/NA), April 18, 2004, New York, NY.
(Co-Organizer) “Art + Feminism Wikipedia Edit-a-Thon,” Sloane Art Library, April 7th, 2015. Co-sponsored with UNC’s School of Information and Library Science student organization AMLISS (Art & Museum Library and Information Student Society). A Daily Tar Heel article on the event can be found online: http://www.dailytarheel.com/article/2015/04/feminists-artists-unite-for-wikipedia-edit-a-thon
(Organizer) “Digital Salon,” a series of workshops and discussion sessions on the potential that technology holds to transform art and art historical research and art practice. Sponsored by the Sloane Art Library with UNC’s Ackland Art Museum, Art Department, and Kenan Library’s Makerspace. Various UNC locations, fall 2014 and spring 2015.
(Organizer) “Photographer/Publisher,” sponsored by the Sloane Art Library with UNC’s Friends of the Library, Ackland Art Museum, and the Art Department. Guests included Larissa LeClair, Paul Soulellis, Taj Forer, and Michael Itkoff. Hosted by the Ackland Art Museum, October 30th, 2014. A Daily Tar Heel article on the event can be found online: http://www.dailytarheel.com/article/2014/10/indie-photobook-panel-comes-to-sloane-art-library
(Organizer) “Artist-Made and Self Published: Selections from the Sloane Art Library’s Recent Acquisitions,” sponsored by the Sloane Art Library with UNC’s Art & Museum Library and Information Student Society (AMLISS). April 10, 2014.
- Creation (Maker) Spaces Group (university-wide), Member (6/13 – present)
- Intellectual Life Committee, Invited Member (9/10 – present)
- Arts & Humanities Collections Team, Chair (4/14 – present)
- E-Books Working Group, Member (11/14 – present)
- Public Services Statistics Implementation Team, Member (1/15-present)
- Assessment Team, Chair (11/12 – 12/14)
- Dream, Design, Build Working Group, Member (6/13 – 12/14)
- Innovation Grant Fund Task Force, Member (3/10 – 12/14)
- Data Management Committee, Member (7/13 – 12/14)
International/North American/National Organizations
- Art Libraries Society of North America (ARLIS/NA), Vice President/President Elect (2015-2017 term)
- Art Libraries Society of North America (ARLIS/NA), Nominating Committee, Member (3/13 – 5/14)
- Association of Research Libraries (ARL), Statistics & Assessment Committee – Task Force on Facilities, Member (5/12-4/13)
- Art Libraries Society of North America (ARLIS/NA), Professional Development Committee, Member (5/08 – 4/11)
- Art Libraries Society of North America (ARLIS/NA), Education Subcommittee, Chair (5/08 – 4/11)
- Art Libraries Society of North America (ARLIS/NA), Nominating Committee, Member (5/08 – 5/09)
- American Library Association (ALA), ALA Office for Human Resource Development & Recruitment (HRDR) Advisory Committee, Committee Intern (2006-2007)
- Art Libraries Society of North America (ARLIS/NA), Executive Board Member (elected) (4/05 – 4/07)
- Art Libraries Society of North America (ARLIS/NA), Architecture Section, Secretary (4/04 – 4/06)
- Art Libraries Society of North America (ARLIS/NA), ARLIS/NA Update – Architecture Section Column Editor (4/05 – 4/07)
- Art Libraries Society of North America (ARLIS/NA), Professional Development Committee, Chair (3/03 – 4/05)
- Art Libraries Society of North America (ARLIS/NA), Core Competencies Subcommittee, Chair (7/03 – 4/05)
- Art Libraries Society of North America (ARLIS/NA), Professional Development Committee, Member (3/01 – 4/05)
- Art Libraries Society of North America (ARLIS/NA) ,Diversity Committee, Member (5/01 – 5/02)
- International Archive of Women in Architecture (IAWA) Executive Board, Secretary (9/04 -10/06), Honorary Advisor (10/02 – 9/04), Ex Officio (8/01 -10/02)
- LAUNC-CH Board (Librarians Association of UNC Chapel Hill), Professional Welfare Committee, Chair (9/10 – 7/11)
- LAUNC-CH Board (Librarians Association of UNC Chapel Hill), Publications Committee, Chair (8/09- 9/10)
Additional Training (selected)
We’re Here to Help: An Introduction to NEH Funding Opportunities for Digital Projects. Art Libraries Society of North America (ARLIS/NA) Annual Conference (2014)
World War II Provenance Research: Methods and Resources. Art Libraries Society of North America (ARLIS/NA) Annual Conference (2014)
Hackathon: Tackling Real-World Collection Challenges with Digital Forensics Tools and Methods. Wilson Library, UNC. Sponsored by SILS, the Open Planets Foundation, and the United States Library of Congress (6/3/13-6/5/13)
Caring for Digital Materials: Preventing a Digital Dark Age, Certificate of Completion. Heritage Preservation. The National Institute for Conservation (2013). http://www.connectingtocollections.org/courses/caring-for-digital-materials/
Cognitive Interviewing daylong workshop, taught by Gordon Willis (National Cancer Institute). The Odum Institute for Research in Social Science, March 30, 2012.
Mass Media daylong workshop for members of the University Library’s Administrative Council, taught by School of Journalism faculty, UNC Chapel Hill, July 27, 2011.
Getting Started with Learning Outcomes Assessment: Purposes, Practical Options, and Impact (Megan Oakleaf, iSchool, Syracuse University), Library Assessment Conference, October 27, 2010.
ACRL Institute for Information Literacy Immersion Program, Teacher Track, Colorado Springs, CO, August 2 – 7, 2002.