Curriculum Vitae

EDUCATION

Master of Library & Information Science (MLIS), 2000
University of Texas at Austin, Austin, TX

Bachelor of Fine Arts (BFA), 1994
Purchase College (SUNY), Purchase, NY

PROFESSIONAL & TEACHING EXPERIENCE

Head of the Art Library, Associate Librarian
Sloane Art Library, University Libraries
University of North Carolina, Chapel Hill
5/08 – present

  • Manage the day-to-day operations of the Joseph Curtis Sloane Art library and serve as the primary library liaison for the Art Department and Ackland Art Museum.
  • Supervise and mentor a diverse staff comprised of one full-time Art Library Assistant, two graduate assistants, and eight undergraduate student assistants.
  • Oversee and deliver reference, research, and access services in the Art Library.
  • Support and facilitate teaching, learning, and research by developing and delivering public services for student, faculty, and community users of the Sloane Art Library.
  • Manage all aspects of the Art Library’s state, gift, and endowment collections budgets in-line with curricular and research needs, and ensure that funds are spent on time.
  • Collaborate with counterpart at Duke University’s Lilly Library on Single Copy (print journal sharing) initiatives.
  • Design and deliver course-based and interactive instruction sessions and assignments that take advantage of instructional technology such as Sakai. Train graduate student assistants in undergraduate library instruction.
  • Engage students, faculty, and the public through an events program and the active use of social media.
  • Manage the Art Library facility, including submitting maintenance requests, gathering visitor feedback, and the upgrade of furnishings.

Coordinator of Assessment (.3 FTE) University Libraries University of North Carolina, Chapel Hill 10/11- present

  • Responsible for cultivating a culture of assessment within the University Library and leading an assessment program that is focused on improvements in library services, spaces, and collections.
  • Lead the ten member User Feedback & Assessment Committee in the planning and implementation of a sustainable and library-wide assessment program.
  • Provide consultation and other support for data collection, qualitative assessment, and quantitative assessment conducted by library staff, units, teams, and/or committees.  Work with library staff, units, teams, and/or committees to identify assessment priorities and to set goals.
  • Assist with library strategic planning and decision-making using knowledge gained from assessment activities.
  • Maintain awareness of the administrative expectations on campus for measurement and assessment by the Library.
  • Make recommendations to the AUL for Collections and Services and the Library’s Administrative Council. Develop and maintain expertise in assessment methods, techniques, and best practices.
  • Work with the User Feedback & Assessment Committee to establish library staff training on the use of assessment tools and methods.

Adjunct Professor of Practice, School of Information and Library Science
University of North Carolina at Chapel Hill

  • Taught INLS749 Art and Visual Information Management, co-taught with Dr. J.J. Bauer (Spring 2010 and 2012)
  • Master’s Paper Thesis Advisor for Kristin Good (fall 2011) Artists’ Archives: Institutional Contexts, Problems, and Solutions
  • Field Experience Supervisor for Amanda Foster (spring 2012)
  • Field Experience Supervisor for Kristin Good (fall 2011)
  • Field Experience Faculty Advisor for Suzanne Huffman (fall 2010)
  • Field Experience Supervisor for Heather Koopmans (spring 2009)
  • Faculty Advisor, Art and Museum Library and Information Student Society (AMLISS) (2010-present)

Head of the Art & Architecture Library
Assistant Professor with Continued Appointment
Art & Architecture Library, Virginia Tech        
7/01 – 5/08

Responsible for directing the Art and Architecture Library which included building and managing library collections for accredited and nationally recognized undergraduate and graduate programs in art and art history, architecture, building construction, industrial design, landscape architecture, and urban planning.  Proactively developed and taught instruction programs for the College.  Managed day-to-day operations including the provision of reference and research services, the direct supervision and evaluation of three FTE (including one full-time Visual Resources Curator), and the management of library facilities.  Oversaw and planned the move of a  70,000(+) volume collection and renovation of 3,500 square foot library space that was part of a $10 million building renovation.

AWARDS, GRANTS and DISTINCTIONS
Andrew W. Mellon Foundation Planning Grant (2012/2013) Co-PI  – Our group was awarded of $55,000 to support a collaborative study on the feasibility of developing Centers of Excellence for digital information services.

Artist Support Partners Grant, Joan Mitchell Foundation (2012) Awarded $12,500 for the project “Artists’ Studio Archives: Research & Publication” with partners Neal Ambrose-Smith (independent artist and consultant), Joan Beaudoin (School of Library and Information Science, Wayne State), and Eumie Imm-Stroukoff (Georgia O’Keefe Museum Library and Archive).

H.W. Wilson Foundation Research Award (ARLIS/NA), 2012 The project “Studio Archives: Voices of Living Artists, Their Assistants, and Archivists /Phase II: Artists Working in Digital and Video Media” was awarded $2,200.

ARL Research Library Leadership Fellow (RLLF), 2011-2012 The Research Library Leadership Fellows (RLLF) Program is an executive leadership program designed and sponsored by ARL member libraries that offers an opportunity for development of future senior-level leaders in large research libraries.

UNC Chapel Hill – University Research Council, Small Grant Awarded $1,400 to cover the costs associated with an on-site interview and tour at the studio of artist Cai Guo Qiang in New York, NY.  The videotaped interview explored issues related to the management of the artist’s archive and personal library.

Virginia Tech – Office of International Affairs (OIA) and the Office of International Research, Education, and Development (OIRED) Mini Grant (2005) The $1,000 award allowed the Art + Architecture Library to process a collection of 612 digital images representing close to 100 buildings and related architectural sites that are regularly visited by students and faculty during Europe Study Abroad programs.

ARLIS/NA Internship Award, Art Libraries Society of North America  (ARLIS/NA) The ARLIS/NA Internship Award is a national award that provides financial support for students preparing for a career in art librarianship or visual resource curatorship. The 2000 Internship was completed at The University of Texas at Austin, Architecture and Fine Arts Libraries.

SCHOLARSHIP – Publications

Editorial Work:
Art Documentation:  Bulletin of the Art Libraries Society of North America
, peer review editor, 2009-present.

Core Competencies and Core Curricula for the Art Library and Visual Resources Professions, compiler and editor.  Occasional Paper of ARLIS/NA 15 (2006).

Book Chapters:
Put the Pieces Together and You Get the Perfect Academic Librarian…or Do You?: What Competency Standards Tell Us About Academic Librarianship in the 21st Century
, in The Expert Library:  Staffing, Sustaining, and Advancing the Academic Library in the 21st Century.  Association of College and Research Libraries, 2010.

Landscape Architecture, in Magazines for Libraries, New York: Bowker, 15th edition (2006) and 17th edition (revised chapter, 2008).

ARLIS/NA Core Competencies for Art Information Professionals, with Sara Harrington and members of the ARLIS/NA Professional Development and Core Competencies Subcommittees, in Core Competencies and Core Curricula for the Art Library and Visual Resources Professions.  Occasional Paper of ARLIS/NA 15 (2006):  7-18.

and Competency Issues in the Library Profession: An Annotated Bibliography, in Core Competencies and Core Curricula for the Art Library and Visual Resources Professions.  Occasional Paper of ARLIS/NA 15 (2006): 19-34.

Articles:
Don’t Fence me in! Reconsidering the Role of the Librarian in a Global Age of Art and Design Research, Art Libraries Journal, v.34:2, 2009: 26-30.

Study Collections of Architectural Drawings, Art Documentation: Bulletin of the Art Libraries Society of North America, with Brian Shelburne, v.23:2, 2004: 21-26.

Conference Proceedings
Studio Archives:  Voices of Living Artists, Their Assistants, and Archivists, presented with Eumie Imm-Stroukoff.  Artists’ Records in the Archives Symposium, Archivists Round Table of Metropolitan New York.  October 11-12, 2011.  Proceedings:  http://www.nycarchivists.org/proceedings

What’s in Your Toolbox?  Rethinking User-Centered Research, Eastman IDSA National Education Symposium Proceedings, with Mitzi Vernon, 2006:  9-16.

Newsletters:
International Archive of Women in Architecture Newsletter, Blacksburg, VA: International Archive of Women in Architecture, University Libraries Special Collections Dept., Virginia Polytechnic Institute and State University, co-editor with Kay Edge, nos.14-15, fall 2002 and 2003.

Library Support for Study Abroad and Distance Education Programs, Association of the Collegiate Schools of Architecture (ACSA) News, with Janine Henri, v.36:5, 2007:  44.

Book Reviews:
Review of The Life & the Work: Art and Biography, edited by Charles G. Salas, ARLIS/NA Reviews, 2008: http://www.arlisna.org/resources/reviews/2008/04/Salas.pdf.

Everywhere You Look, review of Toothpicks & Logos:  Design in Everyday Life by John Heskett, Art Documentation:  Bulletin of the Art Libraries Society of North America, 22:1, 2003: 57.

Online Publications:
ARLIS/NA 2004 Art/Architecture Librarians and Visual Resources Professionals Compensation Survey
, ARLIS/NA Online Publication, with Kathrin Dodds, 2005. http://www.arlisna.org/resources/onlinepubs/compensation.pdf.

SCHOLARSHIP – Presentations
International Organizations:  Presentations
Don’t Fence Me In!  Reconsidering the Role of the Librarian in a Global Age of Art and Design Research. Art Libraries Section of the International Federation of Library Associations, World Library and Information Congress, Quebec City, August 10, 2008. (Also published in IFLA’s conference proceedings.)

National Organizations:  Presentations and Speeches
Passionate About History and the Making of History: in Situ Dialogues with Artists and their Assistants about Studio Archive.  Personal Digital Archiving Conference, February 21-22, 2013.

Paving the Way for an Uncertain Future:  Teaching Art Information Management in the 21st Century (organizer of panel and speaker for the 2011 VRA +ARLIS/NA Conference)

Fireworks, Fire Flowers, Gunpowder Drawings and Explosion Events – A View Into the Archive of Living Artist Cai Guo-Qiang (paper presented on the panel Documenting Now: Living Artists and their Archives)  Art Libraries Society of North America (ARLIS/NA) 38th Annual Conference, Boston, MA.  April 24, 2010.

We Have E-Journals Too! Poster presentation. Art Libraries Society of North America (ARLIS/NA) 35th Annual Conference, Denver, CO.  May 2, 2008.

Integrating Theory into Practice, paper presented on my behalf by Sarah Carter (presented for the session: Backpack to Briefcase: Life After Library School).  Art Libraries Society of North America (ARLIS/NA) 35th Annual Conference, Atlanta, GA.  April 27, 2007.

Core Competencies for Art Information Professionals:  Revisions, Applications and Future Directions, poster presented on my behalf by Sara Harrington and Angelica Moyes.  Art Libraries Society of North America (ARLIS/NA) 35th Annual Conference, Atlanta, GA.  April 29, 2007.

What’s in Your Toolbox?  Rethinking User-Centered Research, presented with Mitzi Vernon (presented for the session:  Design Research Tools:  Past, Present and Future).  Industrial Designer’s of America (IDSA) National Conference and Education Symposium, Austin, TX.  September 19, 2006.

Collaborating to Connect: Students and Faculty Connecting to Library Resources From Abroad (paper presented for the panel:  Architecture Libraries and Schools of Architecture:  Real Collaboration for Student Success).  Association of Collegiate Schools of Architecture (ACSA) 94th Annual Meeting and Association of Architecture School Librarians (AASL)  28th Annual Meeting.  Salt Lake City, UT. March 31, 2006. (Presented twice, to both ACSA and AASL.) 

Finding Your “Inner Ham” and Other Tales of Academic Librarianship (paper presented for the panel:  Gen X or Just Gen?  So You Want to Work with Art Information).  Art Libraries Society of North America (ARLIS/NA) 33rd Annual Conference.  Houston, TX.  April 5, 2005.

The 2004-2005 Art Libraries Society of North America (ARLIS/NA) Internship Award (speaker). Conference Convocation.  Art Libraries Society of North America (ARLIS/NA) 33nd Annual Conference, Houston, TX, April 3, 2005.

Establishing Core Competencies in Art Library and Visual Resources Professions (panel presentation).  Art Libraries Society of North America (ARLIS/NA) 32nd Annual Conference. New York, NY. April 18, 2004.

The 2003-2004 Art Libraries Society of North America (ARLIS/NA) Internship Award (speaker). Conference Convocation.  Art Libraries Society of North America (ARLIS/NA) 32nd Annual Conference, New York, NY. April 15-20, 2004.

The 2002-2003 Art Libraries Society of North America (ARLIS/NA) Internship Award (speaker). Conference Convocation.  Art Libraries Society of North America (ARLIS/NA) 31st Annual Conference, Baltimore, MD. March 20-26, 2003.

Classroom Odyssey: Teaching Adventures in the Art Library and Cyberspace (session recorder). Art Libraries Society of North America (ARLIS/NA) 29th Annual Conference, Los Angeles, CA. March 29-April 4, 2001. http://www.arlisna.org/news/conferences/2001/proceedings/session_9.htm.

Local, Regional and State Organizations
Poster Sessions

Cycles of Learning: Innovation Through Assessment, with Madeline Veitch.  LAUNC-CH Research Forum. University of North Carolina at Chapel Hill.  May 10th, 2011.

Conference Presentations
Studio Archives:  Voices of Living Artists, Their Assistants, and Archivists, with Eumie Imm-Stroukoff.  Artists’ Records in the Archives Symposium, Archivists Round Table of Metropolitan New York.  October 11-12, 2011.

UNC-CH Presentations

UNC University Libraries
Invited speaker on panel, Visualizing Copyright: Debunking Open Access and Copyright Myths; Open Access Week; UNC Wilson Library, sponsored by Open Access Committee. Pleasants Family Assembly Room, Wilson Library, University of North Carolina at Chapel Hill.  Oct. 18, 2010.

UNC Center for Faculty Excellence Courses
“Teaching with Visual Media” and “Visual Media in the Classroom”, taught with Winifred Metz (fall 2009, spring 2010, fall 2010, spring 2011)

“Tools for Creating and Managing Your Own Digital Image Teaching Collection”, taught with JJ Bauer (fall 2010)

SERVICE – Professional Organizations

International Organizations:  Offices Held

International Archive of Women in Architecture (IAWA) Executive Board
Secretary, 9/04 -10/06.
Honorary Advisor, 10/02 – 9/04.
Ex Officio, 8/01 -10/02.

National Organizations:  Committee Appointments

American Library Association (ALA)
Committee Intern, ALA Office for Human Resource Development & Recruitment (HRDR) Advisory Committee, 2006-2007.

Art Libraries Society of North America (ARLIS/NA)
Member, Professional Development Committee, 5/08 – 4/11.
Chair, Education Subcommittee, 5/08 – 4/11.
Member, Nominating Committee, 5/08 – 5/09.
Executive Board Member, South Regional Representative, 4/05 – 4/07.
Executive Board Liaison, Standards Committee, 4/05 – 4/07.
Executive Board Liaison, Professional Development Committee, 4/05 – 4/07.
Secretary, Architecture Section, 4/04 – 4/06.
Column Editor, ARLIS/NA Update – Architecture Section Column, 4/05 – 4/07.
Chair, Professional Development Committee, 3/03 – 4/05.
Chair, Core Competencies Subcommittee 7/03 – 4/05.
Member, Professional Development Committee 3/01 – 4/05.

National Organizations:  Consulting
A Landscape Architecture Digital Repository:  Recommendations (report presented to the Council of Educators in Landscape Architecture, Keywords Committee).  August 2003.

National Library Organizations:  Surveys
Compensation of Art Librarians and Visual Resources Professionals in Canada and the United States (online survey), with Kathrin Dodds. December, 2004

Art Libraries Society of North America (ARLIS/NA) Core Competencies Survey (online survey).  April 16th- May 7th 2004.

Local Library Organizations:  Surveys

Professional Development Support Survey (UNC Libraries, unpublished), with the LAUNC-CH Professional Welfare Committee, March 2011.

SERVICE – Academic Institutions

University of North Carolina at Chapel Hill –  Committee, Task Force and Team Appointments

Strategic Planning Facilitation Team
Member, April 2012 – present.

Scholarly Communications Committee
Member, 7/11- present.

Intellectual Life Committee (Art Department)
Invited member – attend as Library’s Public Art Committee representative, 9/10 – present.

Search Committee, Associate Director of Library Development
Chair, 8/10 – 5/11.

Digital Collections Subcommittee
Member, 6/10 – 3/11.

Arts & Humanities Collections Team
Vice-Chair, 4/10 – present.

Innovation Grant Fund Task Force
Member, 3/10 – present.

Search Committee, Director of the Undergraduate Library
Chair, 4/10 – 6/10.

Search Committee, Head of Special Collections Research and Instructional Services
Member, 6/09 – 11/09.

Branch Libraries Loan Rules Task Force
Member, 11/08 – 10/09.

Appointment and Promotion Committee – Associate Librarian
Co chair with Caroline Keizer, 7/10-7/11.
Member, 8/09-7/10

Budget Planning & Strategic Planning Task Force
Member, 3/09 – 5/10.

Collection Development Council
Member, 8/08 – 9/10 (disbanded 10/10).

User Feedback & Assessment Committee
Chair, 7/10 – present.
Co-chair with Emily King, 8/09 – present.
Member, 8/08 – present.

Public Art Committee
Member, 7/08 – present.

University Library Space Planning Task Force
Member, 7/08 – 10/10.

Virginia Tech – Committee, Task Force and Team Appointments (selected)

Library Faculty Association, University Libraries
President, 2007-2008.
Vice President/President Elect, 2006-2007.
Senior Trustee, 2005-2006.

Faculty Affairs Committee, University Libraries
Chair, 2005-2007.
Member, 2005.

Commission on Undergraduate Studies and Policies
University Libraries Representative, 2000-2005.

PROFESSIONAL AFFILIATIONS
National Organizations & Chapters

American Library Association (ALA), 1999 – 2001, 2005 – 2008

Association of College and Research Libraries (ACRL), 2005 – 2007.

Art Libraries Society of North America (ARLIS/NA), 1999 – present.
Southeast Chapter, 2008 – present.
DC-Maryland-Virginia Chapter, 2002 – 2007.
New York Chapter, 1997 – 1998.
Texas-Mexico Chapter, 1999 – 2001.

Association of Architecture School Librarians (AASL), 2001 – 2007.

Additional Teaching Within the Last Five Years

Taught single “guest” class sessions for the following courses:
INLS521(SILS) Organization of Information (taught by Jane Greenburg) Fall 2010
INLS890 (SILS) Library Assessment (taught by Jeffrey Pomerantz), Fall 2010
INLS704 (SILS) Humanities and Social Science Information (taught by Tommy Nixon and Angela Bardeen), Spring 2009, Spring 2010, Spring 2011
INLS513  (SILS) Resource Selection and Evaluation (taught by Dana Hanson-Baldauf) Spring 2010
INLS585 (SILS)  Management for Information Professionals (taught by Ericka Patillo) Spring 2010
Professor Barry Seaver’s NCCU humanities reference course (Fall 2009, Fall 2010)

SILS - Advisor Role

Faculty Advisor, Art and Museum Library and Information Student Society (AMLISS)Master’s Paper Thesis Advisor for Kristin Good (fall 2011)
Field Experience Supervisor for Kristin Good (fall 2011)
Field Experience Faculty Advisor for Suzanne Huffman (fall 2010)
Field Experience Supervisor for Heather Koopmans (spring 2009)

Additional Coursework & Professional Workshops (selected)

  • Cognitive Interviewing daylong workshop (Gordon Willis, Instructor) – The Odum Institute for Research in Social Science, March 30, 2012
  • Mass Media daylong workshop with School of Journalism faculty, UNC Chapel Hill, July 27, 2011.
  • Getting Started with Learning Outcomes Assessment: Purposes, Practical Options, and Impact (Megan Oakleaf, iSchool, Syracuse University), Library Assessment Conference, October 27, 2010
  • ACRL Institute for Information Literacy Immersion Program, Teacher Track, Colorado Springs, CO (2003)
  • Human Computer Interaction, Virginia Tech (3 credit course)

2 Comments

  1. Vanessa
    Posted March 22, 2013 at 6:45 pm | Permalink

    Hello Heather,

    I had the chance to view highlights from your lecture at Personal Digital Archiving 2013. I find it especially fascinating how you capture and operationalize the methods in an artist’s studio. I’ve been an artist assistant, arts administrator, and librarian in the thick of these unique collaborative environments. The tools you are building will clearly benefit the Artist. I look forward to seeing the final product. Thank you.

  2. hgendron
    Posted March 22, 2013 at 9:52 pm | Permalink

    Hi Vanessa, I’m so glad you enjoyed the presentation and thanks for your support and words of encouragement! I was pleasantly surprised to meet many people at PDA with an interest in artists’ archives.

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