Master of Library & Information Science (MLIS), 2000
University of Texas at Austin, Austin, TX
Bachelor of Fine Arts (BFA), 1994
Purchase College (SUNY), Purchase, NY
PROFESSIONAL & TEACHING EXPERIENCE
Head of the Sloane Art Library
University of North Carolina, Chapel Hill
5/08 – present
Library Assessment Coordinator
University of North Carolina, Chapel Hill
Adjunct Professor of Practice
School of Information and Library Science
University of North Carolina at Chapel Hill
spring 2014, 2012, 2010
Head of the Art & Architecture Library
Assistant Professor with Continued Appointment
July 2001 – May 2008
Evening Supervisor – Life Science Library The University of Texas at Austin (1/01 – 6/01)
Library Assistant – Monographic Acquisitions Department The University of Texas at Austin (7/99 – 1/00)
Reference Assistant American Craft Council Research Library (6/98 – 6/99)
Library Assistant, Serials Department – The Metropolitan Museum of Art – Thomas J. Watson Research Library (6/97 – 6/98)
AWARDS, GRANTS and DISTINCTIONS
SCHOLARSHIP – PUBLICATIONS & PRESENTATIONS (SELECTED)
Journal & Grant Reviews
“Where Visual and Information Literacies Meet: Redesigning Research Skills Teaching and Assessment for Large Art History Survey Courses,” Art Documentation: Bulletin of the Art Libraries Society of North America, with Eva Sclippa, Fall 2014 (forthcoming).
“Put the Pieces Together and You Get the Perfect Academic Librarian…or Do You? What Competency Standards Tell Us about Academic Librarianship in the 21st Century,” in The Expert Library: Staffing, Sustaining, and Advancing the Academic Library in the 21st Century, edited by Scott Walter and Karen Williams. Association of College and Research Libraries, 2010.
“Don’t Fence me in! Reconsidering the Role of the Librarian in a Global Age of Art and Design Research”, Art Libraries Journal, v.34:2, 2009: 26-30.
Core Competencies and Core Curricula for the Art Library and Visual Resources Professions, Editor and author. ARLIS/NA Occasional Paper, 2006.
“What’s in Your Toolbox? Rethinking User-Centered Research,” Eastman IDSA National Education Symposium Proceedings, with Professor Mitzi Vernon, 2006: 9-16.
“Study Collections of Architectural Drawings,” Art Documentation: Bulletin of the Art Libraries Society of North America, with Brian Shelburne, Fall 2004, Vol. 23:2, 21-26.
Gendron, Heather and Alisa Rod. “A Mixed-Methods Approach to Questionnaire Development: Understanding Students’ Interpretations of Library Survey Questions.” Library Assessment Conference 2014. August 2014. [refereed paper]
Ackermann, Eric, Elizabeth Edwards, Heather Gendron, and Lisa Janicke Hinchliffe. “Don’t Just Collect the Data! Closing the Loop with User Surveys.” Library Assessment Conference, August 2014, Seattle, WA. [invited panelist]
Asher, Andrew, Heather Gendron, and Roger Schonfeld. “The Ithaka S+R Local Surveys of Students and Faculty across Different Institutional Contexts.” Library Assessment Conference, August 2014, Seattle, WA. [invited panelist]
Gendron, Heather and Carol Hunter. “Strategic Directions Along an Assessment Continuum. “ TRLN Annual Meeting, July 23, 2014, Chapel Hill, NC.
Gendron, Heather, Anne Gilliland, and Jill Sexton. “Art Unbound: A Cross-Departmental Collaboration to Develop Policies and Procedures for the Self-Submission of Born-Digital MFA Art Theses in the Carolina Digital Repository.” Art Libraries Society of North America (ARLIS/NA) Annual Conference Poster Session, May 3, 2014, Washington, D.C.
Gendron, Heather, Sandra Brooke, Matthew Long, and Roger Schonfeld. “Supporting the Changing Practices of Art Historians.” Art Libraries Society of North America (ARLIS/NA) Annual Conference, May 2, 2014, Washington, D.C.[invited panelist]
Diaz, José, Susan Fliss, Heather Gendron, Geneva Henry, and Joy Kirchner. “An Exploration of the ‘Center of Excellence’ Model for Information Services.” Coalition for Networked Information (CNI) Spring Membership Meeting, April 1, 2014, St. Louis, MO.
Beaudoin, Joan and Heather Gendron. “Artists’ Studio Archives: an exploration of personal archiving, preservation, and legacy.” Emerging Issues in E-Science Webinar, 2014 E-Science Institute, March 20, 2014. [invited speaker]
Eckardt, Caroline and Heather Gendron. “Being in Two Places at Once: Meeting Increased Faculty Research Instruction Requests by Leveraging Sakai Tools for both Online and On-Campus Courses.” LAUNC-CH Annual Conference, March 10, 2014, Chapel Hill, NC.
Brinkman, Stacy, Heather Gendron, and Emilee Matthews. “Taking it to the Next Level: Professional Development for Mid-career Art Librarians.” ARLIS/NA Webinar, January 17, 2014. [invited speaker]
Bauer, J.J. and Heather Gendron. “ASERL Member’s Experiences with Shared Shelf.” Association of Southeastern Research Libraries (ASERL) Webinar, March 7, 2013. [invited speaker] http://vimeo.com/61353499
Gendron, Heather. “Passionate About History and the Making of History: In Situ Dialogues with Artists and their Assistants about Studio Archive.” Personal Digital Archiving Conference, February 21-22, 2013, College Park, MD.
Gendron, Heather and Eumie Imm-Stroukoff. “Studio Archives: Voices of Living Artists, Their Assistants, and Archivists.” Artists’ Records in the Archives Symposium, Archivists Round Table of Metropolitan New York, October 11-12, 2011, New York, NY. [refereed paper] http://www.nycarchivists.org/proceedings
Gendron, Heather and Madeline Veitch. “Cycles of Learning: Innovation through Assessment.” LAUNC-CH Research Forum Poster Session, May 10th, 2011, Chapel Hill, NC.
Gendron, Heather. “Fireworks, Fire Flowers, Gunpowder Drawings and Explosion Events: A View Into the Archive of Living Artist Cai Guo-Qiang.” Art Libraries Society of North America (ARLIS/NA) Annual Conference, April 24, 2010, Boston, MA.
Gendron, Heather. “Don’t Fence Me In! Reconsidering the Role of the Librarian in a Global Age of Art and Design Research.” Art Libraries Section of the International Federation of Library Associations (IFLA), World Library and Information Congress, August 10, 2008, Québec City, Canada.
Gendron (Ball), Heather. “Collaborating to Connect: Students and Faculty Connecting to Library Resources from Abroad.” Association of Collegiate Schools of Architecture (ACSA) 94th Annual Meeting and Association of Architecture School Librarians (AASL) 28th Annual Meeting. March 31, 2006, Salt Lake City, UT.
Gendron (Ball), Heather. “Establishing Core Competencies in Art Library and Visual Resources Professions.” Art Libraries Society of North America (ARLIS/NA), April 18, 2004, New York, NY.
International/North American/National Organizations